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Dee: 083 252 5680 / Richard: 072 907 5196
Email: bookings@bushbuckfarm.co.za

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Privacy Policy

At Bushbuck Farm (accessible via www.bushbuckfarm.co.za), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Definition of Personal Information

In terms of POPIA, “personal information” refers to any information that can be used to identify a person, including but not limited to:

  • Full name
  • Contact information (email address, phone number)
  • Identification numbers
  • IP address and browsing data
  • Financial information, where relevant

2. Information We Collect

We collect personal information in two ways:

  • Information You Provide: When you contact us via the website, submit inquiries, or make bookings, you may provide personal information such as your name, contact details, and payment information.
  • Information Collected Automatically: We may collect information about your visit to our website through cookies and similar technologies. This may include your IP address, browser type, the pages you visit, and other site usage details.

3. Purpose for Processing Personal Information

  • We collect and process personal information to:
  • Provide our services, including self-catering accommodation and agricultural services.
  • Respond to inquiries and manage bookings.
  • Improve the functionality and usability of our website.
  • Comply with legal and regulatory requirements.
  • Analyze and monitor website traffic and trends through cookies and tracking technologies.

4. Lawful Basis for Processing Personal Information

  • In compliance with POPIA, we process personal information based on one or more of the following lawful bases:
  • Consent: By using our website, you consent to the collection and processing of your personal information for the specified purposes. You may withdraw your consent at any time by contacting us.
  • Legal Obligation: We may process personal data to comply with our legal obligations, including tax and legal reporting.
  • Legitimate Interest: In some cases, we may process personal data to further our legitimate business interests, such as improving the website or enhancing our services.

5. Cookies and Tracking Technologies

  • We use cookies and similar tracking technologies to collect information about your use of our website. This data helps us understand user behavior, improve site performance, and tailor content to user preferences.
  • You may refuse to accept cookies by adjusting your browser settings, but doing so may impact the functionality of certain parts of the website.

6. Data Sharing and Disclosure

We do not sell or trade personal information to third parties. However, we may share personal data in the following circumstances:

  • With third-party service providers who assist us in operating our website, processing bookings, or conducting business.
  • When required by law or to comply with legal processes.
  • To protect the rights, property, or safety of Bushbuck Farm, our users, or others.
  • Third-party service providers are required to maintain the confidentiality and security of your personal information and to use it only for the purposes for which it was disclosed.

7. Security of Personal Information

We are committed to protecting your personal information. We take appropriate and reasonable security measures to safeguard your data against unauthorized access, loss, or damage. While we strive to protect your personal information, please be aware that no method of transmission over the Internet is 100% secure.

8. Your Rights Under POPIA

Under POPIA, you have the following rights regarding your personal information:

  • Right to Access: You may request access to the personal information we hold about you.
  • Right to Correction: You may request that we correct or update your personal information if it is inaccurate or incomplete.
  • Right to Erasure: You may request that we delete your personal information under certain circumstances, such as when the information is no longer necessary for the purposes it was collected.
  • Right to Object: You may object to the processing of your personal data, especially if it is processed for direct marketing purposes.
  • Right to Withdraw Consent: Where consent is the legal basis for processing your personal information, you may withdraw your consent at any time.

To exercise any of these rights, please contact us at dee@bushbuckfarm.co.za. We will respond to your request in compliance with POPIA.

9. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal data, we will securely delete or anonymize it.

10. Data Breach Notification

In the event of a data breach, we will notify the Information Regulator of South Africa and any affected individuals where there is a risk to their personal data, in accordance with POPIA requirements.

11. Cross-Border Data Transfers

We may transfer your personal information to third-party service providers located outside of South Africa for the purposes outlined in this policy. In such cases, we will ensure that your data is adequately protected in compliance with applicable data protection laws, including POPIA.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page. You are encouraged to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: dee@bushbuckfarm.co.za
Website: www.bushbuckfarm.co.za